- Do you provide on site estimates?
Yes. On site estimates are the most accurate way to plan and price a move and we highly recommend it. Estimates are free, so please call or use the appointment calendar to set up an in-home estimate.
- Are there items that I cannot move?
Yes. Flammable items, ammunition, currency and jewelry, as well as liquid and perishable food items are generally not included on the move. If you have any of these items that need to be moved, please make sure you talk to us about transporting them.
- When should I call All American Van Lines to book my move?
If you need to move on short notice, call us and we will do our best to accommodate you, however at least one weeks notice is appreciated.
- Do you provide packing services?
We know exactly how to do this and provide a packing service, either full or partial where we come to your residence and pack everything for you. If you prefer to do it yourself, we will guide you. Many customers elect for partial packing. This means the customer packs non breakable items such as books, towels etc. We will pack all your fragile and breakable items, including your TV's etc. Some items require cutom crating and we take of this for you too. Please remember that how you pack can affect your insurance. PBO (packed by owner) often doesn't qualify for insurance, as Insurance companies are wary that the belongings are not packed by a professional company.
- Can I leave things in the dressers and cabinets?
It depends on the type of furniture and what’s in it. To play it safe, it’s always better to empty furniture prior to moving as some drawer rails or bottoms break when lifted with additional weight in them. If you have to leave items in dressers drawers, do not leave anything heavier than light socks or underwear. Never leave bottles or glass items in drawers.
- Can you provide my building with a certificate of insurance?
Yes. At least 24 hours notice is required.
- Is your equipment reliable?
Yes. Our fleet of trucks is new, well maintained, and covered by a nationwide service contract should a problem arise. Our trucks are installed with a central GPS system which means we can track your load at every given moment.
- What happens if my inventory changes? Will my price change?
No problem at all. It happens all the time. We can easily adjust your all-inclusive price up or down based on the change in inventory.
- How will you protect my furniture?
Most furniture can be wrapped with moving pads, which are provided free of charge. Some items such as mirror, marble, glass, artwork and electronic items may require custom crating which will be provided at an additional charge. We offer a full line of wrapping and crating materials.
- What if it rains or snows on my moving day?
If the roads are open, we’ll be there. We will use extra care to ensure the safety of your goods.